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Frequently asked

FAQ

Everything about ordering custom corrugated boxes — and if your question isn’t here, just call or text us.

Ordering

What’s the minimum order?
Our minimum is 100 boxes per design. Smaller proof runs can be quoted case by case, and larger runs drop quickly in per-unit price.
Is there a maximum order size?
No. We regularly produce runs into the tens and hundreds of thousands for fulfillment and retail packaging programs.
Can I order a sample before a bulk run?
Yes. We provide plain board samples and, for larger orders, a die-cut structural sample so you can confirm fit, board strength, and print before the full run.
Can I mix sizes or box styles in one order?
Yes. You can combine sizes and styles across an order, and the combined volume counts toward your price tier — ideal for a multi-SKU packaging line.
Can I reorder later and match my last batch?
Yes. We keep your dieline, board spec, and artwork on file, so reorders match your previous run exactly and move faster.

Design & Artwork

Do you charge for mockups?
No. Mockups are free with unlimited revisions until you approve. You only pay once the design is signed off and production begins.
What artwork files do you need?
Vector files (AI, EPS, SVG, or PDF) are ideal for clean print and a precise dieline. If you only have a photo or a PNG, our designers will recreate your artwork print-ready at no charge.
Can you build a dieline for my product?
Yes. Send your product or its dimensions and weight, and our structural team builds the dieline and engineers any inserts, then samples it before the run.
Can you match my brand (Pantone) colors?
Yes. We offer custom Pantone matching on both flexo and litho-laminated print so your box colors stay true and consistent across reorders.
Can you print the inside of the box?
Yes. Full interior print is available on mailer and e-commerce boxes so the unboxing is branded, not bare brown board.
How many revisions do I get?
Unlimited, and always free, until you approve the mockup.

Production & Shipping

How long does production take?
About two to three weeks from approved mockup for standard styles; complex die-cuts, double-wall, or specialty finishes may add a short step we’ll flag up front.
Do you offer rush production?
Yes. Rush is available for a firm launch or in-hands date — tell us your date and we’ll confirm what’s possible.
Where do you ship?
Nationwide across the U.S., and internationally on request. Boxes ship flat to save freight. See our Shipping Policy for details.
How much is shipping?
Shipping is quoted with your order based on quantity and destination. Because corrugated ships flat and bundled, freight stays economical even at volume.
Do the boxes ship flat or assembled?
Flat. Boxes ship knocked-down flat and bundled to save space and freight, and set up quickly by hand or on a case erector.
What if my order arrives damaged or wrong?
We make it right. If an order arrives defective or does not match your approved mockup, we remake or replace the affected items.

Pricing & Payment

How much do custom corrugated boxes cost?
Bulk pricing is by quote; typical ranges run from about half a dollar per box for a simple single-wall shipper up to several dollars for a large, printed, or double-wall box, improving as the run grows. Each product page shows its range.
Why don’t you list exact prices?
Price depends on size, board grade, flute, print, and quantity. A quote is the only accurate number — and we return one within a business day.
What payment methods do you accept?
All major credit cards, ACH bank transfer, and purchase orders for established companies.
Do you offer a price-match or lowest-price guarantee?
Yes. If you have a comparable written quote, we’ll match or beat it — that’s our lowest-price guarantee.

Product & Care

What flute and board strength should I choose?
For light e-commerce, E or B flute single-wall is plenty; for heavier or stackable shipments, C flute or BC double-wall adds strength. Tell us the weight and stacking plan and we’ll spec the ECT and burst strength.
What’s the difference between single-wall and double-wall?
Single-wall is one fluted layer between two liners — light, economical, and right for most products. Double-wall is two fluted layers for heavy, dense, or fragile freight that must stack and survive rough handling.
Kraft or white board — which should I pick?
Natural kraft is economical and reads eco and rugged; white-top or coated board gives brighter, cleaner print for retail and premium e-commerce. Both take full-color print.
Which print method is right for my box?
Flexo is economical for 1–3 spot colors at high volume; litho-lamination gives photographic, edge-to-edge color for retail and unboxing; digital is ideal for shorter, variable runs. We’ll recommend one for your art and quantity.
Are the boxes recyclable?
Yes. Our corrugated board is recyclable and made with recycled content, and we offer uncoated and kraft options for brands with sustainability commitments — just ask.